Microcom 428TM Manual do Utilizador descarregar pdf (Página 11)

Document #101-0237 11 03/02/2012

VIII. Trouble Shooting - 428T

1. The printer fails to turn “ON” and the status indicator light is not “ON”:

Verify that the power cord is connected to the printer, in addition to the AC outlet.

Verify that the AC outlet is functioning properly.

Contact your Service Representative

2. The printer has no communication:

Verify that the communication cable is properly connected to the printer.

3. Vertical blank or light lines appear on printed areas:

Clean the print head.

Print head may need to be replaced

Contact your Service Representative

4. The status indicator light is solid amber in color:

Indicates that the printer has been paused or a tag/tear mode is being used.

Press the print button; status light should turn green and resume printing if the printer has been paused.

Remove the tag, the light should turn green if a tag/tear mode is enabled.

Contact your Service Representative.

5. The status indicator light is solid red in color:

The printer has an error and requires service before printing will continue.

Try cycling power to reset the printer.

Contact your Service Representative.

6. The status indicator light is ashing red in color:

Generally due to a power fail error

Verify that the AC line-voltage is present at the AC outlet.

Cycle power.

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Microcom 428TM Manual do Utilizador Página 11