Microcom 326M Guia do Utilizador

MODELS 326M / 426M DIRECT THERMAL PRINTERS USER’S GUIDE PART NUMBER 880024-0107 Revised: December 12, 2004 CPC © C

vi 326M User’s Guide

326M User’s Guide vii List of Figures Figure 1 Front Angled View (426M)...v

viii 326M User’s Guide Figure 1 Front Angled View (426M) Figure 2 Rear Angled View (426M)

326M User’s Guide 1 Introduction The Models 326M and 426M are high performance, Direct Thermal open frame printers specifically designed for kiosk

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326M User’s Guide 3 Chapter 1: Printer Specifications 1.1 General Specifications Width * 9.25” (235mm) Height * 4.25” (108mm) Depth * 4” (102

Printer Specifications Chapter 1 4 326M User’s Guide 1.3 Media Specifications Media Types Continuous, die-cut, preprinted and tag stock eit

326M User’s Guide 5 Chapter 2: Features and Options 2.1 Fonts  19 smooth bitmapped alphanumeric fonts from 6pt to 28pt including OCR-A and OCR

Features and Options Chapter 2 6 326M User’s Guide  Adjustable media guides for easy label centering or fixed media bracket.  Software con

326M User’s Guide 7 Chapter 3: Getting Started 3.1 Unpacking and Inspection The printers have been packaged in protective foam to help reduce the

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Getting Started Chapter 3 8 326M User’s Guide 3.2.1 Printer Power Microcom Corporation offers a “desk type” universal power adapter as an opti

Chapter 3 Getting Started 326M User’s Guide 9 3.2.2 Communication Interface The printers may be interfaced to PC’s, mini-computers, main frame

Getting Started Chapter 3 10 326M User’s Guide 3.2.3 Optional Cutter Interface The printer provides a connector on the rear panel for the opti

Chapter 3 Getting Started 326M User’s Guide 11 3.3 Button and Indicator Light The button and the indicator light (Figure 9) are used to identi

Getting Started Chapter 3 12 326M User’s Guide 3.3.1 Button Operation Description Printing a label. Press the FEED button while the printer i

Chapter 3 Getting Started 326M User’s Guide 13 3.4 Loading Media The open frame printers have been designed to make loading media a simple pro

Getting Started Chapter 3 14 326M User’s Guide 3.5 Clearing Media Jams Occasionally, media may jam inside the printer and require the print he

326M User’s Guide 15 Chapter 4: Printer Modes 4.1 Idle Mode Idle Mode is when the printer is not printing and has no pending activity. The indic

Printer Modes Chapter 4 16 326M User’s Guide Byte Mode Responses (ASCII Hex) Text and Verbose Mode Responses Definition 0x10 >CUTTER JAMME

Chapter 4 Printer Modes 326M User’s Guide 17 Byte Mode Responses (ASCII Hex) Text and Verbose Mode Responses Definition 0x87 >STOCK ADVA

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Printer Modes Chapter 4 18 326M User’s Guide Byte Mode Responses (ASCII Hex) Text and Verbose Mode Responses Definition 0xE2 >SWITCH 1 ACT

Chapter 4 Printer Modes 326M User’s Guide 19 for byte responses, the code ASCII 0x02 will be issued from the printer in response to an enquir

Printer Modes Chapter 4 20 326M User’s Guide is configured for byte responses, the code ASCII 0x12 will be issued from the printer in response

Chapter 4 Printer Modes 326M User’s Guide 21 4.2.2.14 >PARSER ERROR< (32) The “>PARSER ERROR<” indicates that the printer has de

Printer Modes Chapter 4 22 326M User’s Guide 4.2.3.3 >INPUT 2< (22) The “>INPUT 2<” response indicates that the INPUT 2 sensor opt

Chapter 4 Printer Modes 326M User’s Guide 23 4.2.3.10 >LABEL/TAG PRESENT< (86) This response indicates that media is blocking the Labe

Printer Modes Chapter 4 24 326M User’s Guide 4.2.3.17 >BUTTON 1 TAPPED< (C0) The “>BUTTON 1 TAPPED<” response occurs when the ^D54

Chapter 4 Printer Modes 326M User’s Guide 25 4.2.3.24 >UNSUPPORTED FILE TYPE< (D5) This enquiry response indicates that the printer do

Printer Modes Chapter 4 26 326M User’s Guide 4.2.3.32 >SWITCH 1 ACTUATED< (E2) This enquiry response typically indicates that switch 1 i

Chapter 4 Printer Modes 326M User’s Guide 27 4.4 Diagnostic Mode Diagnostic Mode temporarily powers the printer using factory default parame

Proprietary Statement This manual contains information proprietary to Microcom Corporation. This information is intended solely for the use of partie

Printer Modes Chapter 4 28 326M User’s Guide Figure 12 ^D326-List Settings Example Settings (

Chapter 4 Printer Modes 326M User’s Guide 29 Figure 13 ^D325-List Selections Example Figure

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326M User’s Guide 31 Chapter 5: Communications 5.1 RS-232 Serial The printers provide a 9 pin female D-Sub connector, on the rear panel, for RS-2

Communications Chapter 5 32 326M User’s Guide 5.2 Ethernet - 10BASE TX The printer provides an auto-sensing, 10Mbps Fast Ethernet por

326M User’s Guide 33 Chapter 6: Maintenance and Adjustments 6.1 Maintenance Schedule It is important to note that optimum print quality and print

Maintenance and Adjustments Chapter 6 34 326M User’s Guide 6.2 Thermal Printer Card Decline in print quality, voids or drop out areas in bar c

Chapter 6 Maintenance and Adjustments 326M User’s Guide 35 Figure 16 Unlatching of the Print head (326M)

Maintenance and Adjustments Chapter 6 36 326M User’s Guide 6.3 Internal Cleaning The overall internal cleaning of the printer is important to

Chapter 6 Maintenance and Adjustments 326M User’s Guide 37 6.4 Print head Maintenance If print quality has not improved after cleaning using a

326M User’s Guide i Table of Contents INTRODUCTION...

Maintenance and Adjustments Chapter 6 38 326M User’s Guide 6.5 Cleaning the Drive Roller Maintaining a clean drive roller not only helps exten

Chapter 6 Maintenance and Adjustments 326M User’s Guide 39 6.6 Exterior Cleaning Although cleaning the exterior surfaces does not affect printe

Maintenance and Adjustments Chapter 6 40 326M User’s Guide 6.9.1 Compressed File Update This method is used to update the firmware stored in f

Chapter 6 Maintenance and Adjustments 326M User’s Guide 41 Application file recognized. Erasing old application...

Maintenance and Adjustments Chapter 6 42 326M User’s Guide 4. While pressing the Auxiliary button (see Figure 6) turn the printer power switch

326M User’s Guide 43 Chapter 7: Troubleshooting 7.1 Troubleshooting Tips The printer fails to turn “ON” and the indicator light fails to light:

Troubleshooting Chapter 7 44 326M User’s Guide The indicator light is solid red in color:  The printer may be in Service, Factory, or Dev ac

Chapter 7 Troubleshooting 326M User’s Guide 45 The printer has varying print registration:  Verify that the script file DET header parameter

Troubleshooting Chapter 7 46 326M User’s Guide The printer has no serial communication:  Verify that the serial cable is properly connected

326M User’s Guide 47 Appendix A Limited Warranty Microcom Corporation printers, excluding thermal print heads, which are warranted separately belo

ii 326M User’s Guide 4.2.2.3 >STOCK JAMMED< (03)...

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326M User’s Guide 49 Appendix B Return Material Authorization (RMA) Procedure A Return Material Authorization (RMA) number must be obtained prior

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326M User’s Guide 51 Glossary Alphanumeric - A term used to identify characters consisting of letters, numbers, and other symbols such as punctuat

52 326M User’s Guide Ethernet - A fast and capable serial interface used by many networks for connecting host computers to various peripherals. F

326M User’s Guide 53 TXD (Transmit Data) - An essential signal that carries data from the DTE to the DCE for 2-way RS-232 serial communication.

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326M User’s Guide 55 Index A Agency Approvals...

56 326M User’s Guide L Label Design Software II ...

326M User’s Guide 57 General...

326M User’s Guide iii 4.2.3.26 >INADEQUATE ACCESS MODE< (D7) ... 25 4.2.

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326M User’s Guide 59 User Notes

iv 326M User’s Guide APPENDIX B........

326M User’s Guide v List of Tables Table 1 General Specifications....................